Many salesperson are too direct and never create a connection with the client. They end up with a short sales career and contribute to the profession’s bad reputation. Click here for Signature's full article written by Julie Charbonneau for Hôtelleriejobs: Gaining commitment.
You should consider all your customers to be VIPs. Sometimes when they don't meet the typical "profile" of a VIP, you may not extend the same hospitality; this is a case of treating everybody the same! See Francis Prézeau's full article published on Linkedin: 10 Ways to Set You Apart form the Competitors.
Value is creating value when you present the benefits of your product or service so the customer sees it's worth the price you’re asking for. Click here for Signature's full article written by Julie Charbonneau for Hôtelleriejobs: The psychology of values (or how to ask the right questions.
We're all on the lookout for original ways to show our products to potential customers. One of our own customers, Atlantic Cat, got it right with its excavator ballet, presented during their "Get In, Get Real Customer Event". Yep! You heard us. Three operators performed a smooth choreography with music in the background, to the amusement of their event's participants. They made a YouTube clip out of it, which they posted on Facebook. What a great way to demonstrate that your
Most objections are actually sales opportunities. In fact, you would not hear any objections if the potential clients were not interested in what you have to offer. Click here for Signature's full article written by Francis Prézeau for Hôtelleriejobs: Responding to objections, a great sales opportunity.
There's no better time than Thanksgiving to recognize how, within Signature Canada, we are grateful for the amazing chance we have to work with such a great team. Watch this clip to meet the gang! We sincerely hope you have the same privilege!
The more you learn about your client, the easier it is to earn their business. In this Signature Canada's article for www.hotelleriejobs.com, Francis Prézeau shares TIPS on how to receive information when a client communicates with you. (CLICK HERE for the full article: Receiving information - Learn to earn)
How well are your employees doing with potential customers? We created the Mystery Shopping Program to address this exact question! Get 3 FREE Mystery Shop Calls and see how Signature can help turn improved customer satisfaction into sales!