Always a matter of attitude
When polled, 68% of loyal guests revealed that they decided to pick up their business and move to a different provider based solely on an “Attitude of Indifference” by one person.
Attitude does not emerge from what happens to you, but instead from how you decide to interpret what happens to you. You want some pointers? Click here for the full version of Signature's article by Alethea Porter for our partner Hotelleriejobs: Choose your attitude.