OUR TRAINING PROGRAMS
May 2, 2017
This article draws a concrete example of developmental feedback from the restaurants industry but it applies to any kind of customer service situations: Tell them how to do a better job to improve performances!
It complements last week's intriguing article written by Francis Prézeau for our partner HotellerieJOBS: Stop telling someone that he did a good job!
About our Signature BLOG
August 29, 2016
Protect your (training) investment!
February 21, 2017
About Customer Service (41)
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OUR TIPS (66)
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What a great idea! (9)
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Exceed expectations by offering an irreproachable service, the Château Vaudreuil... –3 of 3 articles
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Exceed expectations by offering an irreproachable service, the Château Vaudreuil... 2nd of 3 articles
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Hospitality - Sales: Are you ready to break new sales records in 2019?
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Exceed expectations by offering an irreproachable service, the Château Vaudreuil... 1 of 3 articles
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Management: How to make your employees happy
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Upselling – the “Do’s” and “Don’ts”