You like statistics and quotes? (Part 2)
When customers share their story, they’re not just sharing pain points. They’re actually telling you how to improve your business. Free advice!
See how you can take it and run with it in the second installment of Francis Prezeau's article on the value of stats and facts anchored in Signature Canada's extensive experience in customer service: Statistics, quotes and a few facts.
Missed the first part of the article? Here it is: You like statistics and quotes (Part 1)?