What Our Clients are Saying
Our reservation agents are now more confident when selling out hotels, are better equipped to overcome objections and have an easier time cross-sellling our properties.
Johane Thibault - Vice-President of Operations
The situation before the Signature Program was that our front desk people were simply order takers. Now, our people are truly sales focused. Signature helped by providing us with tangible metrics in order to measure our success as well as the ongoing support to sustain our momentum.
Stephen Whelan - Director of Operations
Since Signature has come on board, our customer service level has increased dramatically, as well as our sales skills.
Kim Doucet - Manager, Reservations Services